Refund Policy

Last Updated: January 31, 2025

At CWS Database, we are committed to ensuring your satisfaction with our services. If you are not completely satisfied with your purchase, you may request a refund within 30 days from the date of purchase.

How to Request a Refund

• Eligibility: Refund requests are accepted for eligible products or services within 30 days of purchase. If you believe you are entitled to a refund, please contact us with your order details.

• Process:

  • Send your refund request to admin@cws-database.com with your order number and a brief explanation.
  • We will review your request and respond within 5–7 business days.
  • If your refund is approved, it will be processed using the same payment method used for your purchase. Refund processing may take an additional 5–7 business days to reflect on your account.

Important Notes

• Refund eligibility may be subject to specific terms based on the product or service type.
• If a refund request is made after the 30-day period, we reserve the right to decline the request.
• This Refund Policy is provided solely for your convenience and forms part of our legal documentation.

For any questions regarding refunds, please contact us at admin@cws-database.com.